At Churi, we value your satisfaction and want to ensure your shopping experience is as pleasant as possible. Please take a moment to review our return and exchange policy.
1. Returns and Exchanges
1.1 Eligibility for Returns and Exchanges
- We accept returns and exchanges within 30 days from the date of purchase.
1.2 Conditions for Eligibility
- The item must be in its original, unused condition.
- It should be accompanied by the original receipt or proof of purchase.
- Jewelry and items purchased with a gift card are not eligible for refunds.
2.1 Refund Method
- Refunds will be issued in the form of a gift card, which can be used for future purchases at Churi.
2.2 Refund Process
- Once your return is received and inspected, we will process the refund to your gift card within 7 business days.
3.1 Exchange Procedure
- If you wish to exchange an item for a different size or product, please contact our customer support team at Churi's Contact Information to initiate the exchange process.
4. Final Sale Items
- All jewelry items and products purchased with a gift card are considered final sales and are not eligible for returns or exchanges.
5. Defective or Damaged Items
- If you receive a defective or damaged item, please contact our customer support team within 7 days of receiving the item for further assistance.
6. Return Shipping
- You will be responsible for covering the cost of return shipping, except in cases of defective or damaged items.
7. Contact Information
If you have any questions or need further assistance, please reach out to our customer support team at Churi's Contact Information.
Churi reserves the right to update or modify this return and exchange policy at any time. Please review this policy periodically to stay informed about any changes. Your continued use of our services implies your acceptance of these policies.
Thank you for choosing Churi for your shopping needs. We appreciate your business!